AHT
Frequently
Asked
Common questions about courses, enrollment, and training with AHT. Can't find what you need? Email support@achillesheeltactical.com.
Working With AHT
How fast will AHT get back to me?
We live on ranges, not behind desks. Most days the AHT team is on the line teaching, not sitting at a desk. We answer messages in focused batches, and we answer every one properly. Expect a reply within one business day. Usually sooner. Class weekends and Ohio Range Day week can add a day; we will not leave you hanging.
What does AHT expect from me?
Include your order number (it starts with AHT-) or the course and date. One email is enough; follow-ups land in the same queue. We hold ourselves to a professional standard in every class, every order and every email, and we ask the same of everyone who does business with AHT.
Contact AHT →Courses & Training
What experience level do I need to attend an AHT course?
Most AHT courses are open to all experience levels. Baseline Pistol and Baseline Carbine are designed for students with little to no formal training. Advanced and CQB courses may have prerequisites. Check the individual course listing on the Training Schedule.
What gear do I need to bring?
A serviceable handgun or rifle (depending on course), at least 3 magazines, a holster for pistol courses, eye and ear protection, and comfortable range clothing. A full gear list is sent after enrollment. AHT does not rent firearms.
How much ammo should I bring?
Plan for 500–750 rounds for a 2-day pistol or carbine course. NVG and CQB courses use less ammunition. Exact round counts are included in your pre-course packet.
Are courses held rain or shine?
Yes. AHT courses run in all weather conditions. Come prepared for rain, heat, and cold. Courses are only cancelled in cases of severe lightning or unsafe range conditions, and students are notified at least 48 hours in advance when possible.
Enrollment & Payment
How do I book a course?
Browse open seats on the Training Schedule page and use the booking link for your selected course. Full payment is required to reserve a seat.
What is the refund policy?
Cancel 30 or more days before the course date and your seat can be moved to a future course or issued as account credit. Inside 30 days, tuition is non-refundable, though credit toward a future course may be granted on approval. If an emergency prevents you from attending, contact us. Video courses and other digital products are non-refundable once purchased.
Read the full policy →Do you offer military or law enforcement discounts?
Yes. Active duty military, veterans, and sworn law enforcement receive a 10% discount on all live courses. Contact us with proof of service before booking.
Can I transfer my seat to someone else?
Yes, with advance notice and written approval from AHT. Email us with the name and contact info of the new attendee.
Online Coaching
What is included in an Online Coaching subscription?
One plan, $50 a month: one coaching session every month, shot and edited in post-production, that you watch here on the site on your own schedule. There are no live calls and nothing to book.
See Online Coaching →Can I cancel my subscription at any time?
Yes. Subscriptions are billed monthly and can be cancelled at any time. You retain access through the end of your current billing period.
Orders & Shipping
How do I track my order?
Use Track an Order with the order number from your confirmation (it starts with AHT-) and the email you checked out with. Signed-in students can also see every order under Student Dashboard → My Orders. Gear can arrive in more than one package; each one shows its own status and carrier tracking once it ships. Course seats and gift cards don’t ship, so they show as confirmed or emailed instead.
Track an order →How long does shipping take?
Most gear ships in 3–5 business days. Orders ship from two locations through our shipping partners, and each one provides its own tracking.
Ohio Range Day
What is Ohio Range Day?
Ohio Range Day (ORD) is AHT's annual four-day event in Garrettsville, OH. It combines live-fire training, gear demos from top tactical brands, and community gathering. It's the biggest event on the AHT calendar.
Who can attend ORD?
Attendance is by application. Attendees range from newer shooters to experienced shooters and law enforcement. Every attendee is reviewed by the AHT team, and nothing is charged until you are approved.
Apply to attend →