Terms of Use

These Terms of Use (“Terms”) apply to achillesheeltactical.com and the related services of Achilles Heel Tactical (“AHT,” “we,” “us”), including our training courses, events such as Ohio Range Day, online coaching, video courses, merchandise and gift cards. By using the site or buying from us, you agree to these Terms, our Privacy Policy, our Return Policy and our Cancellation & Refund Agreement. If you do not agree, please do not use the site.

• You must be at least 18 years old to create an account or make a purchase.
• To attend live-fire training you must be legally allowed to possess firearms and ammunition where the class is held, and meet any age or other requirement listed for the course. Some courses are limited to law enforcement or military personnel and may require proof of status.
• You are responsible for knowing and following the firearms laws of your state and of any place you travel to for training, including transport and carry laws.

Firearms and combatives training involves inherent risks, including the risk of serious injury or death to you or others, even when everyone follows the rules. By registering for or attending any AHT course or event, you acknowledge those risks and voluntarily accept them.

• You must follow all safety rules, range rules and instructions from AHT instructors and range staff at all times.
• Instructors may refuse participation to, or remove, anyone they believe is unsafe, impaired, unprepared or disruptive, without a refund.
• You must arrive sober and fit to train. Tell your instructor about any medical condition that could affect your safety.
• You are responsible for your own firearms, equipment and ammunition being safe, legal and suitable for the course.
• You may be asked to sign a separate liability waiver before training. Where you do, that waiver applies in addition to these Terms.

Our courses, videos, articles, podcast and other content are for educational purposes. They are not legal advice and are not a substitute for hands-on instruction, your own judgment, or the advice of a qualified attorney about the use of force and the laws where you live. Practice only in safe, lawful settings.

• Prices, availability and course dates are subject to change. Sale prices apply only during the stated sale period.
• We may correct pricing or listing errors and may cancel an order affected by an error, with a full refund of anything you paid for it.
• Payments are processed securely by Stripe. You agree to provide accurate billing and contact information.
• Course cancellations, transfers and refunds follow our Cancellation & Refund Agreement. Merchandise returns follow our Return Policy.
• Merchandise ships to U.S. addresses only. Some products may not be sold or shipped to certain places because of law or export rules.
• Gift cards have no cash value except where required by law, and cannot be resold.

You are responsible for keeping your account sign-in secure and for activity under your account. Tell us right away at support@achillesheeltactical.com if you think someone else has used it. We may suspend accounts used in violation of these Terms.

When you buy or are given access to a video course, class footage or other digital content, we grant you a personal, non-transferable license to view it for your own training. You may not share your access, copy, record, resell, publicly perform or redistribute it. Where we offer a download (for example, footage from a class you attended), it is for your personal use only.

The site and its content, including text, curricula, drills, photos, video, logos and the Achilles Heel Tactical name, belong to AHT or our licensors and are protected by copyright and trademark law. You may share links to our pages, but you may not copy or use our content or marks for commercial purposes without our written permission.

• Use the site for anything unlawful, or to harass, threaten or harm anyone.
• Interfere with the site’s security or operation, or try to access accounts or data that are not yours.
• Scrape, copy or harvest the site’s content or our students’ information.
• Submit false information, or use someone else’s payment method without permission.

When you send us reviews, survey answers, applications, photos or other content, you confirm you have the right to share it and you allow us to use it to run and improve AHT. We will only feature your name or likeness publicly with your permission.

The site links to and embeds services we don't control, such as YouTube, Instagram, our partners and our sponsors. We are not responsible for their content, products or policies.

The site and its content are provided “as is” and “as available.” To the fullest extent allowed by law, we disclaim all warranties, express or implied, including fitness for a particular purpose. We do not promise the site will always be available or error-free. Product warranties, where offered, are stated with the product.

To the fullest extent allowed by law, AHT, its owners, instructors, staff and partners will not be liable for any indirect, incidental, special or consequential damages arising from your use of the site, our content or our services. Our total liability for any claim relating to a purchase is limited to the amount you paid us for that purchase. Some laws do not allow these limits, so they may not fully apply to you.

You agree to defend and hold harmless AHT and its owners, instructors and staff from claims arising out of your violation of these Terms, your violation of law, or your unsafe conduct at a course or event.

These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law rules. Any dispute will be brought in the state or federal courts located in Ohio, and you consent to their jurisdiction. Before filing a claim, please contact us at support@achillesheeltactical.com so we can try to resolve it.

We may update these Terms from time to time. We'll post the new version here with its effective date. Continuing to use the site after a change means you accept the updated Terms.