Policies
Cancellation & Refund Agreement
Version 2026.1
Live course cancellations
Cancellations made 30 or more days before the course date may be transferred to a future course or issued account credit. Inside 30 days, paid tuition is non-refundable, though credit toward a future course may be granted at AHT’s discretion on approval.
Emergencies
If a critical emergency (medical or otherwise) prevents you from attending, you may submit a credit request with supporting documentation. Requests are reviewed and approved on a case-by-case basis and, when granted, are issued as account credit toward a future course, not as a refund to your card.
Substitutions
A seat may be transferred to another qualified attendee with advance notice and written approval from AHT, so your seat is never simply forfeited without options.
Digital products
Video courses and other digital products are delivered immediately and are non-refundable once purchased, whether or not they have been viewed.
Chargebacks
Because these terms are agreed to at checkout, disputing a valid charge with your bank instead of contacting AHT is a breach of this agreement. Your acknowledgment here, with its timestamp, is retained as evidence.
This agreement is presented and acknowledged at checkout on every purchase. Questions? Email support@achillesheeltactical.com before your course date and we'll work with you.